Please feel free to communicate with us, we are open 24/7 all year long.

FAQ'S

  • How do I buy a karaoke track? /How to place an order?

ANS - Getting started with Hindi Karaoke Shop is a snap. First, you need to register yourself if you are already not a registered member. On the homepage itself, click on “REGISTER” on the top right hand side. Fill in all the required details and click on “REGISTER” to complete the registration process. Or just click on "LOGIN" to log into your account.

After registration search for the karaoke tracks(s) you want and click on “ADD TO BASKET” to add them to your shopping cart. To view your cart, click on “YOUR SHOPPING BASKET” on the top-right hand side, next to the “REGISTER” button. You will be redirected to the view basket page where you can see all the tracks selected by you. It is advisory that you check the quantity of each karaoke before proceeding for payment. If the quantity of any track is showing more than one, then you can edit it manually by typing “1” in the quantity box. If you have changed any quantities please click on “UPDATE”.

Next click on “PAYMENT”, here you will see two options for payments; CcAvenue and PayPal.

If you are an Indian customer/Reside In India(using an indian credit,debit card), then kindly select the option of CcAvenue. Using the CcAvenue option you can pay using your credit card, debit card ,net-banking and mobile banking. If you are an International Customer/ Living Anywhere Outside India (using International Debit/Credit Card), then select the option PayPal and continue. Using this option you can pay either using your PayPal account or your credit card.

The links to download the tracks will be delivered to your registered email address as soon as the payment clears(for first time customers it will be delivered after verifying your credibility , this process/investigation does not take more then 24 Hours) .

Note for Indian Customers: Please select Indian rupees from currency selector drop down menu given at the bottom of the homepage before moving for the payment (Don't use Paypal if you are an Indian customer or if you reside in India, use CC Avenue as it accepts payment through Indian Credit/Debit Cards and net banking).


If however you receive a Error Code :2000 or "CC Avenue Transaction Error Page" then it is requested that you may kindly delete the history of your browser and try again to place the order.

  • What is the procedure to download the tracks?

ANS - There are two options of downloading the karaoke tracks. You will receive an email containing the download links at your registered email address (the email address mentioned by you during registration) just click on the link and the track will download automatically.

Or you can also download using your account on our website. Just log in to our website (using your email id and password) and click on “Your Account” given on the top of the homepage. In the “Your Account” section, select the option of “Digital Downloads”. You will now view all the karaoke tracks purchased by you. Just click on Download Button to save the track on Your Device/PC.

  • I could not download the karaoke and now my link(s) has expired?

ANS - The download links we send you expire automatically after 3 days or 4 download attempts whichever is earlier. But that is not a problem at all. You can send us the order number via email to support@hindikaraokeshop.com and we will refresh the links and send them again.

  • Do you sell midi or CD+G tracks?

ANS - We do NOT sell midi or CD+G tracks. All the karaoke tracks are in MP3 format only. These tracks are not supported by karaoke machines. They can be played on any media player available on the internet for free example: VLC media player, Real Player, Windows media player etc. You can also burn these tracks on to a CD or DVD and play on physical players.

  • How do I pay?

ANS - There are two options of payments; CcAvenue and PayPal.

If you are an Indian customer, you can kindly select the option of CcAvenue and continue. Using the option of CC Avenue you can pay using your debit card or net-banking and continue with your purchase. If you are a NRI customer, then select the option PayPal and continue. Using this option you can pay either using your PayPal account (if you have one) or through your credit card, for which it is not necessary to have a PayPal account.

Note for Indian Customers: Please select Indian rupees from currency selector drop down menu given at the bottom of the homepage before moving for the payment (Don't use Paypal if you are an Indian customer or if you reside in India, use CC Avenue as it accepts payment through Indian Credit/Debit Cards and net banking).
If however you receive a Error Code :2000 or "CC Avenue Transaction Error Page" then it is requested that you may kindly delete the history of your browser and try again to place the order.

  • I am getting a "CCAvenue Transaction Error Page" or "Duplicate order ID Error Page", what should I do?

ANS - Delete the cache and cookies/history of your browser and try placing an order again. This will resolve the issue.

  •  I did not receive the download link(s) yet! This is my first order on your website, when will I get them?

ANS - It might take up to 24 hours for you to receive the download link(s), if you are a new customer or if you have created a new account. This is because of the heavy losses caused by fraudulent customers, new (unknown) customers do not receive instant download link(s). We verify the credibility of new customers and then send them the link(s). We apologize for the inconvenience, but this is a one time process.

After 24 hours you may just log in to our website (using your email id and password) and click on “Your Account” given on the top of the homepage. In the “Your Account” section, select the option of “Digital Downloads”. You will now view all the karaoke tracks purchased by you. Just click on Download Button to save the track on Your Device/PC.