Navratri Store-Wide Karaoke Sale | 35% Off | USE COUPON CODE - NAVRATRI22

Delivery/Refund Policy

Delivery & Replacement Policy

Delivery Policy

  • Verification of credentials is a one-time process, explicitly on the first order placed. If a particular order is placed between 7 PM (IST) to 9:30 AM (IST) on weekdays (Monday to Saturday), it might take up to 12 hours for one to receive the download link(s) on their registered mail address. However, if the order is placed on non-working days then it will take approximately 24 to 36 hours for verification of your credentials and deliver the link.

    Please Note: Sundays & National Holidays as per Indian Calendar are not counted as working days.

  • In the Music Composition service, once the song has been composed (as per the specifications & details provided by you prior to the beginning of the project), any demand for further changes in instrumentation, length of the song, etc. will not be honored.
  • There lies a significant difference between a standard custom karaoke and a minus one karaoke, as explicitly mentioned on the respective service pages. In a standard custom karaoke, the interlude is taken from the original song, rendering it 80% similar to the original track. Meanwhile, in a minus one karaoke track, we create the karaoke from the scratch live i.e even the interlude is created by us, rendering 100% similarity to the original track. Hence, on paying for a standard custom karaoke, demand for a minus one karaoke or vice-verse will not be honored because of their distinctiveness in terms of the production process.
  • Replacement & Refund Policy

  • In case a piece of information given about a particular product on the website is not present or inaccurate (version, artist, length, etc.) or lead vocals are present in the track, then, in such case, the karaoke track will be replaced. However, the replacement of the track must be claimed within 15 days from the delivery.
  • In case any track is mistakenly purchased, instead of the one required & the same has been downloaded, in that case, any demand for a refund or replacement will not be honored.
  • In case any track has been purchased twice, and corresponding data supporting the claim can be provided, then a replacement track of the same value as per the price of the purchased track will be provided.
  • A sample for judging the audio quality of the full-length karaoke is present for each product on the website to judge the quality of the karaoke, hence any claim for refund or replacement regarding the same will not be honored.
  • No cash refund is provided. In case of a genuine claim is raised, then a refund worth the same amount in the form of a coupon is provided, which can be redeemed later as per requirement.
  • Coupon Redemption Policy

  • While placing the order if the client does not update the coupon code to avail the ongoing offer, the Company is not liable to provide a refund as per the discount.
  • Coupons are valid for a limited time only. HKS reserves the right to modify or cancel coupons at any time.
  • The coupon offer will not be valid until it is applied to the qualifying item.
  • The coupon may only be used on https://hindikaraokeshop.com/ and in conjunction with the purchase of tracks sold by the Hindi Karaoke Shop and not on products sold by third-party sellers.
  • The promotion is limited to one coupon per customer.
  • Coupons are void if restricted or prohibited by law.
  • Dispute Redressal Policy

  • It is humbly requested for one to communicate with us through our various channels like live chat on site, WhatsApp, Telegram, Facebook, Instagram, and mail to address any inconvenience before filing a dispute.
  • To understand more about our terms and conditions for services, please refer to HKS’s Terms & Conditions page.
  • We're pretty social. Say hello !

  • Pinterest

    We act totally creative on this one. It is what the user see, you see.

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  • YouTube

    Where we post our latest karoake videos regularly and new promo videos.

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  • Instagram

    Where we post our pictures. Occasionally, We would post pictures of our new karaoke.

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  • Facebook

    Where we get to social with our friends and let them connect with us.

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  • Twitter

    Out thoughts in 140 characters or less. Sometimes, we tweets a lot.

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